How can we help?
Search for an answer or browse by topic. If you cannot find it, our team is one message away.
Browse by topic
Every answer in the help center, grouped by what you are trying to do.
Orders
Placing, changing, and tracking an order.
- Can I cancel or modify my order?
- Can I place a wholesale order?
- Do you offer bulk discounts?
- Do you offer discount codes?
Custom Stickers
Materials, finishes, sizes, and what we can print.
- Are your stickers dishwasher safe?
- Are your stickers microwave safe?
- Are your stickers waterproof?
- Can I use stickers on tumblers and water bottles?
Design Tips
Preparing artwork that prints cleanly.
- How do bleed and safe zones work?
- How do I prepare my artwork for stickers?
- How do I set up a sticker sheet?
- What colours work best for stickers?
Shipping
Delivery times, costs, and international orders.
- Can I track my shipment?
- Do you offer free shipping?
- Do you ship to P.O. boxes?
- How long does shipping take?
Returns & Refunds
Reprints, returns, and refunds.
- How do I request a reprint?
- How do I return a Sticksy design product?
- How long do refunds take?
- What if I received a damaged or incorrect order?
Samples
Trying our materials before a bigger order.
Sticksy Designs
Stickers designed by our team and artists.
Account
Signing in and managing your details.
Still need a hand?
Reach a person on our team. We answer Monday to Friday, 9 AM to 5 PM Atlantic Time.
Best for anything with files, photos, or order details.
Quick questions and order updates from your phone.
Phone
Monday to Friday, 9 AM to 5 PM Atlantic Time.
Planning a large or unusual order?
Tell us the size, quantity, and material you have in mind and we will put a quote together.