What if I received a damaged or incorrect order?

Let us know as soon as you notice, and we'll replace or reprint the order at no cost to you. This applies to custom stickers and Sticksy designs alike, as long as you contact us within 14 days of delivery.

Use our returns page and include:

• your order number
• photos of the problem (the damaged stickers, the wrong items, and the packaging if it was damaged too)
• a short description of what's wrong

We look at every request, usually within one business day, and reply by email with the next step. If you'd rather email, send the same details to support@sticksy.ca.