How do I request a reprint?
Send us a request through our returns page within 14 days of delivery. The form asks for the email on your order, your order number, a description of the problem and at least one photo that shows it.
We reprint for free when the problem is a printing defect, damage from shipping, or a mistake on our side, for example the wrong size, material or finish. Small colour differences between your screen and the printed stickers are normal and aren't covered.
Our team looks at your photos and order details, usually within one business day, and replies by email. Once we've confirmed the problem, your reprint goes straight into production.
You can also email the same details to support@sticksy.ca.
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