What about customs and duties for international orders?

If you're ordering from outside Canada, your package may be subject to customs duties, import taxes, or brokerage fees when it arrives in your country.

Here's what you need to know:

• These charges are determined by your country's customs authority, not by Sticksy
• They are not included in our product prices or shipping costs
• Payment of these charges is the customer's responsibility
• The amount varies depending on your country's import regulations and the value of your order

We recommend checking with your local customs office if you're unsure what to expect. Unfortunately, we can't predict or control these fees, and we're unable to refund duties or taxes charged by your country.

Have questions about a specific destination? Reach out to us at support@sticksy.ca and we'll share what we know.